Telstra outage leaves Port Douglas offline

OUTAGE

Karlie Brady

Journalist

Email Karlie
Last updated:


Telstra technicians are working to restore a network outage that has plagued Port Douglas today, leaving residents, businesses and tourists without phone and internet.

Mossman appears not to have been affected.

A Telstra spokesperson confirmed an issue has interrupted fixed and mobile telecommunication services “which we are working hard to restore”.

“When communities are isolated and have no access to 000 emergency services, we treat them with the highest priority,” the spokesperson said.

“Initial investigations ruled out a loss of power at the Island Point Exchange, and subsequent assessments suggest a fibre cable issue in the area.

“A field technician is being fast-tracked to site and the fibre repair team are being engaged.

“We thank all residents for their patience while we get services restored.”

No estimated time of restoration has been given.

Thank you!

Newsport thanks its advertising partners for their support in the delivery of daily community news to the Douglas Shire. Public interest journalism is a fundamental part of every community.

Got a news tip? Let us know! Send your news tips or submit a letter to the editor here.

* Comments are the opinions of readers and do not represent the views of Newsport, its staff or affiliates. Reader comments on Newsport are moderated before publication to promote valuable, civil, and healthy community debate. Visit our comment guidelines if your comment has not been approved for publication.