Local business owner’s ‘appreciation’ post prompts huge response in support of cafe and restaurant workers
HOSPITALITY PRAISE
Port Douglas business owner Dan Peterson probably didn’t predict the flood of positive reaction for hospitality workers in the seaside destination he would generate for a simple post on social media.
“Appreciation post here for all the Cafe and Restaurant owners in fact all business(es) doing an incredible job to keep this town operating,” Mr Peterson posted, adding that he had witnessed unwelcome arguments and abusive behaviour towards staff in recent days.
Mr Peterson, who owns the businesses GRC Laundry and Port Douglas Holiday Rentals said it appeared some people had joined the area’s Facebook groups just to “run businesses down or post negative reviews.”
He has advised people who post to consider what is behind the lack of service sometimes experienced, and “think twice before typing away,” adding that they need to appreciate the situation.
“Staff shortages, a housing crisis and tired staff who turn up day after day to keep businesses open. We appreciate what you are doing.”
Positive support for hospitality workers
The comments in response agreeing with his post were numerous.
“Very well said. We love our holidays up in Port Douglas and always feel welcome up there. We tell all our friends to head up there as it's a great place for a holiday. Well done to all the workers & locals. They make it very easy to come back.”
“Well said! Port Douglas is so lucky to have such amazing cafes and service industry. Everyone is doing the best they can. Port Douglas is absolute paradise.”
From a hospitality worker: “Thank you so much for your kind words, our town has lost so much housing, therefore no room for staff and everyone is working so hard, extra shifts etc to provide service for all the tourists coming in. So thank you.”
“Well said mate. From our perspective (now locals) we don’t just appreciate what they do we also love going out to shop, eat and drink here. They do a fantastic job despite the challenges. Rude ignorant people are about unfortunately but that’s a direct reflection of themselves. Thank you to ALL biz owners & staff.”
“Really appreciate your post! All the owners and their incredible over worked staff have been doing brilliant work in trying circumstances. And all they ask in return is patience and understanding and some kindness. Thanks again.”
“Very well said!! People are working so hard to keep everything going and are under so much stress at the moment. So many entitled people out there and keyboard warriors. Majority of our amazing visitors get it but there is that entitled few who make complaining their hobby. Be kind everyone.”
Besides GRC Laundry which specialises in linen services for hospitality and apartment complexes, Mr Peterson’s Port Douglas Holiday Rentals just this month acquired Sanctuary Stays – which they are rebranding to ‘Luxe Escapes Port Douglas.’
“If local and state government actually addressed the problems our industries faced and acted in a timely manner (this isn’t just a last 6 months problem) then we may have well been in a better situation,” his post also said.
Thank you!
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